Privacy

Privacy policy

This policy explains what personal data is processed when you use this website or contact the practice, in accordance with the EU General Data Protection Regulation (GDPR) and the French Data Protection Act.

Data controller

Aloïs Ruetsch, osteopath D.O., 22 rue Gounod, 06000 Nice, France · alois.osteo@gmail.com

What this website collects

This website has no contact form and no user accounts. It does not set advertising cookies. The hosting provider (OVH) keeps standard server logs (IP address, pages requested, date and time) for security purposes, for the period defined in its own policy.

When you contact the practice

If you write on WhatsApp, call, email, or book on Doctolib, the data you provide (name, telephone number, email, reason for consultation, appointment details) is used to answer you, organise your appointment and, if you become a patient, to keep your patient file as required by law. WhatsApp and Doctolib process your data under their own privacy policies.

Legal bases and retention

Answering a request: your consent and pre-contractual steps. Patient file: legal obligation and legitimate interest in providing care; health data in the patient file is kept for the period required by French law (20 years from the last consultation). Contact details of people who do not become patients are deleted within 12 months.

Who sees your data

Only Aloïs Ruetsch and, where relevant, the practice’s booking provider (Doctolib) and messaging provider (WhatsApp). Data is never sold. No data is transferred outside the EU except through those providers, under their safeguards.

Your rights

You can access, correct, delete or obtain a copy of your data, object to or restrict its processing, and withdraw consent at any time by writing to alois.osteo@gmail.com. You may also lodge a complaint with the French supervisory authority, the CNIL (www.cnil.fr).

External links

Links to Google Maps, Google reviews, Doctolib, WhatsApp and social networks open third-party sites with their own policies.

Last updated: October 2026. Legal notice · Back to the home page